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30-day return policy

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Lucavo

Company information

Company name

Lucavo

Company address

Dirk Verheulweg 42
2742 JR Waddinxveen

Please note that the company address is not always the same as the return address. View your order summary to return items from Lucavo and send them to the correct address.

CoC number

77651634

VAT number

NL003219262B33

What does the partner do, what does Productpine do

Our partner Lucavo is a professional retailer selling through Productpine. But what exactly does this mean?

Our partner's key responsibilities:
  • puts the item up for sale on Productpine
  • ensures that product information is correct
  • arranges packaging, possible packing slip and delivery
  • receives and evaluates returns
  • provides the legal warranty (e.g., repair or replacement if the item is not good) and/or additional warranty
Productpine's key responsibilities:
  • ensures that you can order, pay and return through Productpine as you are used from us
  • refunds approved returns

Please also read our terms and conditions about buying from other sellers.

Questions about your order

Are there questions about an order you have placed? Check the order status in your account. The contact information for the corresponding sellers is listed for each order. For more information, consult the frequently asked questions.

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