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30-day return policy

Productpine impact

Startshop

Company information

Company name

Startshop

Company address

Zilverstraat 114
2544 EL Den Haag

Please note that the company address is not always the same as the return address. View your order summary to return items from Startshop and send them to the correct address.

CoC number

69018731

VAT number

NL857696117B01

What does the partner do, what does Productpine do

Our partner Startshop is a professional retailer selling through Productpine. But what exactly does this mean?

Our partner's key responsibilities:
  • puts the item up for sale on Productpine
  • ensures that product information is correct
  • arranges packaging, possible packing slip and delivery
  • receives and evaluates returns
  • provides the legal warranty (e.g., repair or replacement if the item is not good) and/or additional warranty
Productpine's key responsibilities:
  • ensures that you can order, pay and return through Productpine as you are used from us
  • refunds approved returns

Please also read our terms and conditions about buying from other sellers.

Questions about your order

Are there questions about an order you have placed? Check the order status in your account. The contact information for the corresponding sellers is listed for each order. For more information, consult the frequently asked questions.

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