Operations Manager

Job description

As Operations Manager, you will play a key role in developing and managing the entire ecosystem that enables partners to successfully sell on our platform. This includes setting up the right process for every supplier with respect to logistics, inventory, pricing and returns.

The Operations Manager has daily contact with the partners, who vary widely in terms of size and professionalism. Therefore, you must be able to communicate effectively with IT experts from large companies as well as with executives of small-scale companies.

Reporting to the COO, you will work closely with internal and external stakeholders to ensure that the technical and operational cooperation with the partners runs as smoothly as possible. The Operation Manager is crucial for the success in a fast-growing marketplace.

Your profile

You are a pragmatic and detail-oriented team player with a passion for setting up and executing projects. Thereby, you like to improve current business processes to bring them to the next level. Your entrepreneurial mindset can carry ideas from creation to implementation with a results-oriented approach. You are a curious and fast learner that is able to work in a rapidly growing environment and adapt to change quickly.

Responsibilities

Achieve automated process for logistics for the brands, by completing the transition to an automated order fulfilment solution, inventory ordering and forecasting system;
Research warehouse upgrades to support the logistical scalability of the Productpine platform;
Set-up and monitor an automated product pricing module that enables Productpine to be price competitive in the e-commerce market;
Optimize ops-stack for onboarding scalability of Productpine, by writing educational documents for team members and developing a framework to prioritize the brands in our waiting-list;
Research and optimize the cooperation between the onboarding- and content team, to verify and optimize all product and brand information on the platform;
Daily contact with our brand partners, that widely vary in professionalism and size, to ensure optimal performance.

Who are you

You have completed a Master degree, preferably technical;
You have 2-4 years relevant working experience, preferably in operations within e-commerce, marketplaces or integrators;
You are proactive, pragmatic, detailed-oriented, and apply a results-focused approach;
You are strong in communication and are able to collaborate intensively with suppliers;
You have affinity with e-commerce;
You are fluent in English.

What we offer

A competitive salary according to experience and a good benefits package;
Flexible working schedule;
An informal and international environment, with a bright and young team;
Remote working model but opportunity to go to the office in Amsterdam;
The opportunity to grow in a fast-growing company;
The autonomy to initiate and execute projects to drive a start-up’s growth, with guidance and support from the management team;
Feeling like you’re part of one of the largest and most important movements in the commerce space, that truly adds value to the world;
The freedom and responsibility to make a real difference.

Who we are

Productpine is a fast-growing Amsterdam based start-up. We envision a world in which brands thrive instead of retailers. This world is better for our precious environment, for millions of consumers that are looking to improve their lives, and for thousands of brands that are so passionate about telling the stories behind their amazing products. To get there, we make direct-to-consumer sales 80% cheaper for brands, so brands can increasingly sell directly to customers without middlemen. We’re doing this by building a next-generation marketplace, empowered by advertising technology that allows brands to share advertising costs. We then help brands to invest their savings to improve our planet.

Our team.

Although our team is geographically distributed, our office is in the city center of Amsterdam, alongside the canals and next to lots of urban hotspots and great restaurants. It’s just a 15 min. walk from the central train station, and it is easily accessible by bike and public transport. For most of us, Productpine feels like a second home where you can just be (and develop) yourself to get the best out of yourself.

Our core values.

We’d love to get in touch with candidates that blend well in our young and tight-knit team. We expect you to be entrepreneurial by taking complete ownership over your tasks and role, while being proactive and curious. You are solution-orientated and communicate honestly, directly, and openly with others. Your resilience allows you to cope well with difficulties and changes, since you remain positive and future orientated. More importantly: you have a lot of passion about what you do, because you are optimistic and full of energy and ambition. Let’s push those boundaries together.

Entrepreneurial

You’re willing to take action and do not sit still when something has to be done.

Solution-Oriented

You choose to focus on solutions, rather than to be stuck with problems.

Sincerity

You take responsibility for your actions and have a deep desire to be genuine.

Resilient

You remain positive, future-oriented and strong during challenging situations.

Passion

You believe in what you do and take satisfaction in exercising your discipline.

We have abig

announcement.

We have raised 2.5M EUR Seed funding from established investors

We have raised seed funding from established investors (previously invested in Pinterest, Square, Classpass, Wish, GoStudent, Shipbob), well-known entrepreneurs (HomeToGo, Afterpay, Binckbank) and senior executives (eBay) to help direct-to-consumer brands thrive and consumers improve their consumption decisions. With 90 active brands on our platform and over 600 brands in the waiting list, we are entering a period of rapid growth and are inviting you to be part of it.

We'd love to get in touch and can’t wait to hear from you.

Share your motivation and resume and apply here!

Apply now